The latest communication and Internet technologies are also present in the auto- motive industry. At the same time, they have a huge impact on road safety. In the latest vehicles, technology helps the driver on the journey, makes the journey pleasant and offers the possibility of diagnosing the vehicle in real time, giving a sense of security and comfort. The progressive trend of equipping vehicles with newer technological achievements is a process that affects the broadly understood market as well as the rights and obligations of its participants. This issue is also beginning to be regulated in detail by legal provisions. This article presents the issues of using telematics systems in vehicles in the legal aspect, as well as the rights and obligations resulting from the pro- visions of vehicle manufacturers, representatives of the service industry and consumers. This article presents the issues of the use of telematics systems in vehicles in the legal aspect, as well as the rights and obligations resulting from the provisions of vehicle manufacturers, representatives of the service industry and consumers. It will also try to assess these regulations and the chances of their full application.